Oh hail no! Did a recent storm turn your roof into a Swiss cheese lookalike? If you’re staring up at what used to be your cozy, intact roof and now looks more like a contender for a modern art award, don’t fret! We’ve got a foolproof plan to turn that frown upside down and get your castle back to its prime. With Salus Exteriors by your side, navigating the post-hail storm chaos is about to get as easy as pie. Here is a 10-Step roadmap to dive into an stress-free recovery process. Let’s roll!
Step 1: Quick! Is Everyone Safe?
First things first, are you and your family safe? Good! Now, keep it that way and avoid any DIY heroics. Now is not the time to apply any teaching from home renovation shows you like to watch or taking action from a conversation your neighbor might try to do themselves. A team of professional like Salus Exteriors are help to help with this. It’s risky being on a roof. Don’t take the risk of trying to check yourself. There’s more to come on how we’ll get your roof back in superhero shape.
Step 2: Who Ya Gonna Call? Salus Exteriors!
Ring us up for a free inspection. We’ll swoop in faster than you can say “leaky roof,” inspecting your damage and laying out the nitty-gritty in a report that even your grandma would understand. The first thing you will see from any of our roofing inspectors is beginning to document any damage the house surroundings may have, air conditioning unit, gutter downspouts, fence, and most important, the siding. Our team of inspectors grab that smartphone or tablet and start snapping pictures of everything. We document every bit of damage like it’s going for the Pulitzer in Photography. This isn’t just for the ‘gram; it’s your insurance claim gold. Once the surroundings areas and inspected and pictures are taken, we go to the roof. Inspecting everything is crucial and it is normal that our team make markings on the roof with chalk. This helps the insurance inspector with ease of understanding damage. Documentation is the biggest and probably most important portion of the inspection. Insurance adjusters want a nicely documented and organized file that shows the entire storm damage on your property. We document everything and give you access to all the images we gather. At the end of the day, it’s your property and your name on the insurance policy! We are just there to help coordinate and give our expertise. We are your partners and point of contact to help you navigate the waters on this unfortunate event.
Step 3: You wouldn’t believe the need for organized documents.
Like any medical doctor or health related occupancy, following steps to document anything given to a patient is of dire necessity. The same thing applies with a roofing claim. Documentation is the biggest and probably most important portion of the inspection. Insurance adjusters want a nicely documented and organized file that illustrates the entire storm damage on your property. We document everything and give you access to all the images we gather. At the end of the day, it’s your property and your name on the insurance policy! We are just there to partner with you and help coordinate the muddy waters by giving our expertise knowledge. We are your partners and point of contact to help you navigate on this unfortunate event. We know it hasn’t been pleasant experience having to worry about your roof for your safety and the safety of your family.
Step 4: Insurance 101 with Salus
Feeling dizzy looking at your insurance policy? We’ve got your back with different public adjusters. We work for you and Public Adjusters are here to help you decipher that alien insurance language and answer questions to file your claim with all the bells and whistles. They are your trusted advisors in this process when having to worry about insurance lingo and what is covered. Best part is that they do not charge you a single cent for their help communicating with insurance. Their job is to get your insurance to cover everything so your house is back to pre storm conditions…. Or much better!
Step 5: Claim Time! Are We Having Fun Yet?
File that claim with the artistic evidence we put together for you and the help of the public adjuster’s report. Your insurance company will love the detail, and you’ll love the smooth sailing. At this point you will see that everything has been moving for quite some time and progress on your project is moving swiftly
Step 6: Meet the Adjuster – Salus Style
Worried about the insurance adjuster’s visit? Don’t be! We’ll be right there. A member of our team will be the advocating for you to ensure they don’t miss a single shingle and to walk them through any questions they might have for us. We will walk through the exterior of house and the roof with the insurance inspector and make sure to explain all pertinent documents and images in order to corroborate that all the said damage has been present and documented properly. This is the Salus way of partnering with you!
Step 7: The Magic ACV Check Appears
Once your claim gets the thumbs up from your insurance provider, you’ll get the ACV (Actual Cash Value) check through the public adjusters to begin the project. This isn’t monopoly money; it’s the start of your roof’s comeback tour.
Step 8: Let the Roof Renaissance Begin!
With the ACV check in hand, we’re off to the races! Salus Exteriors will get the materials and the crew ready for action. Your roof won’t know what hit it (well, other than the storm damage). We will coordinate with you for scheduling delivery of materials and equipment, any landscape protection so your hard work on green thumb activities stays as protected as possible, and even covering your pool so no debris starts swimming on their own! We then perform the shingle demolition, pre-flashing & waterproofing, and installation of shingles. If your property had other damage covered and approved by the insurance provider, this is when we take care of it as well.
Step 9: Finishing Touches with the RCV
The RCV (Replacement Cost Value) is like the encore at a concert; it makes sure the job’s done perfectly. We’ll help you snag this from your insurance to cover all the bases. Whatever came up from unexpected.
Step 10: Dotting I’s and Crossing T’s
Lastly, remember the deductible. Paying it isn’t just a gesture of good faith; it’s the law. We keep things above board and so should you. Trust us; it’s for the best.
Why Salus Exteriors? Because We Care!
Ever felt like a company was actually listening to you? That’s us. We’re not about pushy sales or making you fit into our box. We’re about finding the best box for you and making sure it’s sturdy, leak-free, and looks darn good too.
– Personalized Solutions: Like snowflakes, no two roofs or homeowners are the same. We get that and tailor our approach accordingly.
– Insurance Captains: We don’t just know roofs; we know insurance. Our team works with PAs to make sure you get every penny you deserve.
– Transparent Communication: Keeping you informed at every step, ensuring you make the best decisions with complete understanding and consent.
– Quality Obsessed: Using only the best materials and expert labor, we’re like the hospital and famous doctors for roofing care.
– Legal and Ethical Compliance: Salus ensures all repairs are conducted within legal and insurance guidelines, including the handling of deductibles.
Wrapping It Up with a Bow
Feeling better? You should be! With Salus Exteriors, you’ve got a clear, manageable path from “Oh hail” to “All hail my beautiful roof!” It’s not just about fixing roofs; it’s about restoring your peace of mind and ensuring your home is safe, sound, and looking sharp. This 10-step process ensures that from the initial damage assessment to the completion of your roof’s replacement, you’re supported by professionals committed to your home’s integrity and your peace of mind. Ready to team up and tackle this adventure? Let’s make your post-storm recovery as rewarding as finding an extra fry at the bottom of the paper bag. Contact us for a free inspection.